FAQ


My order has been dispatched, can I track it?

Once your order has been shipped, you’ll receive a tracking number via email. Note, it can take up to 7 days for shipping activity to update.

 

Have your tracking number to hand? You can track your order's status here.

 

What is your return policy?

Thanks for purchasing our prouducts at bunnybanana.net.

In order to be eligible for a refund, you have toreturn the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team

 

Do you offer promotional or affiliate opportunities?

We do and we’d love to hear from you!

Head here for more information.